we're looking for a Delivery Lead to become the ambassador of Boldare client. You will lead the product team to achieve the client's business goals, meet its expectations, and provide the best quality solutions.
Designing services for the clients and continuously adjusting it according to their current needs.
Taking responsibility for the service we deliver to the client.
Deciding how the team works. You will set us the goal, and the way we get there.
The definition of the success of your work is the client’s results - whether we have achieved their goal, their satisfaction, and the feeling of confidence that Boldare is looking out for their interests. The customer’s well-being has the highest priority.
Tailoring services to the client so that he gets the solution he expects and with the best quality. Constantly reviewing the needs of the client and the services provided, regular meetings (when something changes, we are always ready).
Taking care of the relationship with the client, creating concepts for the development of cooperation and managing risks, as well as sending reports to the client after each workshop and sprints.
Shaping the service, i.e., defining the team, assembling specialists and giving them expectations, defining the form of communication with the client, planning the structure of meetings, and ensuring the team has the right knowledge of the client.
Collaborating with the product team, holding regular strategy and focus meetings, solving problems together.
Creating the Delivery Plan in cooperation with the team, monitoring progress and changes, observing how the team achieves the set goals.
Managing service budget.
Regular business trips to clients. With some partners we meet once a month, with others every six months. The frequency varies, but we care for all team members to participate in onsite meetings.
Working a holacratic system, which means there are no managers in our team, and we organize our work by ourselves
Agile, scrum & lean startup are not just buzzwords – no project managers, a scrum master in every team, and iterative product delivery are standard at Boldare.
Transparency and feedback. We always share the results of our work and give each other feedback. Everybody here has full access to data (including knowledge bases, project descriptions, metrics, statistics, strategies, even financial data). Also, we communicate via open channels to effectively spread information.
Inspiring work environment with unique people, initiatives, diverse foreign clients with whom cooperation influences the culture inside the organization.
Great atmosphere and teamwork based on various ways of working face-to-face. Caring for our bold bond, we’re meeting regularly to spend time together in real life. At online meetings, we always have webcams on and find some space for pleasant chitchats
Flexible working hours (but there are determined core hours)
Super comfy offices we designed ourselves
Chillout spaces. Cafe, silent room, chaos room
Flexible work conditions
Teams development budgets
Hybrid or remote mode (depends on your role)
20% of annual profit shared among all employees
Individual career path
Wellbeing
Open Source and R&D projects
Open events and meetups
Holacracy
Iterative workflow
We work in a flat structure based on a holacratic system (no managers, dispersed leadership and autonomy in decision-making, with full transparency). It gives us a lot of freedom and development opportunities, but at the same time it requires a lot of flexibility, maturity and responsibility for our performance.
Watch video about holacracy →We are always ready and open to share our thoughts! We do it in our daily work, workshops, 1:1 sessions, etc. This is one of the best tools in our professional growth. We also often share feedback in a team forum, because it’s great to learn from each other’s experiences.
EVERYBODY in Boldare has full access to data, including knowledge bases, project descriptions, metrics, statistics, strategies, even financial data, etc. We almost always communicate with each other via open channels to effectively spread information. This is what you need to make conscious, independent decisions in your role.