Boldare's Week with TeamAlert CEO: Planning and Progress.
Dive into the enriching week-long visit of Allan Wilson, CEO of TeamAlert, to Boldare, where collaboration, strategic planning, and team integration were paramount. Discover how workshops and face-to-face interactions led to innovative solutions like the “TeamAlert button” and strengthened business relations between Boldare and TeamAlert.
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At the end of February, we had the wonderful opportunity to host our client from Alabama, USA, at Boldare. Allan Wilson, the founder and CEO of TeamAlert and our longstanding partner, visited us for an entire week.
TeamAlert is a company that offers a technology-driven panic button, enabling staff across one or multiple locations to alert others, including 911 centers, when they require assistance. It integrates both hardware and software to enhance safety across various scenarios.
The purpose of the visit was to discuss collaboration, development plans, and determine further actions. An important aspect for us was also integrating with the team, the opportunity for joint work, and getting to know Boldare better - how we operate and who we are.
Meetings with Allan were attended by key members of the Boldare team, such as the Delivery Lead, Head of Delivery, Head of Growth, co-CEO, and Customer Marketing Partner. Additionally, the development team was represented by five individuals.
A week is really quite a lot!
The main events during this visit included integration, working on the client’s strategy and strategic goals, as well as joint marketing activities. We organized workshops where we gathered all the procedural and technical elements that needed refinement.
Going through each topic, we managed to:
- create a new team contract incorporating definitions of ready and done
- clean up the backlog of tasks
- establish a technological action strategy concerning frontend and backend
- identify the need for a product and sales-marketing workshop for the client
- create joint marketing video materials
Relations go first
We also found time for integration. As part of it, Allan had the opportunity to have dinner with the team and spend the evening with the Head of Delivery, Delivery Lead, and co-CEO. Allan visited Europe for the first time, and thanks to Olena, he was able to tour Wroclaw and Katowice.
The Aha! moment
One of the most important “aha” moments during this visit was the idea related to the TeamAlert button. We decided to use the TeamAlert button for our own communication. Whenever a critical situation happens, Allan can use it, and we get a text message straight away.
It was then that the team realized that such a simple yet practical innovation could significantly facilitate and streamline cooperation between them and TeamAlert, especially in crisis situations, and we already have it in front of us.
The Invaluable Value of Face-to-Face Meetings
Allan’s visit brought positive effects for both business relations and the client’s sense of security.
Meeting moments were as important as working on specific business aspects because they enabled better understanding between both sides. Allan could personally get to know the team members, see how we work every day, and realize that the values we talk about actually set our pace and way of working. The Boldare team got to know Allan not only as a client, but also as a business partner, which certainly influenced the further development of our relations and joint business plans.
Thank you, Allan. We can’t wait to host you again soon!
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